Chip Smith Founder Amazon Relay Dispatch Pros
With years of hands-on experience in the transportation and logistics sector, Chip Smith is the driving force behind Amazon Relay Dispatch Pros, a premier freight dispatch service tailored for Amazon Relay drivers and trucking businesses.
From 2021 to 2024, Chip worked at Amazon’s Relay Operation Center (ROC), where he was consistently a top performer. During this time, he managed thousands of Relay callbacks, cases, disputes, and critical loads, gaining unmatched expertise in Amazon Relay operations. Following his tenure at Amazon, Chip took his expertise to a California-based company, where he successfully dispatched Amazon loads for 30–50 drivers daily.
When Amazon chose not to renew their contracts with this company, rather than seeing it as a setback, Chip saw an opportunity. Leveraging his deep understanding of the Relay App and operational complexities, Chip founded Amazon Relay Dispatch Pros to empower drivers and small to medium-sized carriers with tools to enhance performance, increase earnings, and optimize operations.
Chip’s leadership, combined with his extensive experience managing successful logistics operations, has established Amazon Relay Dispatch Pros as a trusted partner for drivers nationwide. His mission is clear—to simplify the lives of drivers by eliminating the headaches of load booking and ensuring smoother operations for every client.
“As someone who’s experienced the challenges firsthand, I started Amazon Relay Dispatch Pros to help drivers not only perform better but thrive in the competitive Amazon Relay network. I’m excited to share my expertise so every driver can maximize their potential and profitability.”
Chip looks forward to continuing his mission of improving the success and efficiency of Amazon Relay operations while helping drivers pave the way for long-term success.